Terms & Conditions of bCasino
These Terms & Conditions govern your (“You,” “Your,” or “Player”) use of the online and mobile gaming services that we provide. By using this site, You acknowledge and agree that these Terms & Conditions form a legally binding contract between You and the Company. If You choose to create an account on this site, You must agree to and accept these Terms & Conditions, including any relevant policies and promotional terms that may apply at B Casino.
Please carefully review these Terms & Conditions in their entirety before proceeding with account registration and the use of this site. It is advisable to print and keep a copy for Your records.
1. Introduction
By accessing or using b-casinos.nz, and/or by ticking the box to indicate Your acceptance of these Terms & Conditions, You agree to be bound by these Terms & Conditions and to conduct Yourself in accordance with them. These Terms & Conditions will serve as the authoritative reference for resolving any issues or disputes related to the use of this site and its services. All use of the site is subject to these rules as laid out in the Terms & Conditions.
You will be informed of any updates or modifications to these Terms & Conditions either via email or through a notification on the site. You will be required to re-confirm Your acceptance of these changes before they come into effect. You will not be able to continue using our services until You have accepted the updated Terms & Conditions.
These Terms & Conditions are governed by the laws of Malta, without regard to its conflict of law principles. They replace any previous agreements between the parties related to the subject matter and represent the entire agreement between You and us. By agreeing to these Terms & Conditions, You confirm that You have not relied on any representations except those explicitly stated by us within these Terms & Conditions.
2. Eligibility at bCasino
Account registration is only available to players from specific countries. The list of eligible countries can be viewed in the country drop-down menu during the registration process. This list is subject to updates. Notably, registration is prohibited for individuals located in the United States of America, Israel, the United Kingdom, Jersey, Guernsey, and the Isle of Man. If You are found to have bypassed this restriction, all account balances will be forfeited, and Your account will be closed.
You are only eligible to register an account and use our services if You are at least 18 years old, or have reached the legal age of majority in Your country, whichever is higher. We reserve the right to verify Your age and may require proof at any time. If You fail to provide proof of age when requested, any funds in Your account may be withheld and the account frozen. If age verification shows that You are underage, any winnings will be forfeited, and You may be reported to the relevant authorities.
Current employees, and individuals who were employed within the last three years, of the Company, its affiliates, licensees, distributors, subsidiaries, marketing, promotion or other agencies, media partners, and members of their immediate families are not permitted to register or use this site.
3. Your Representations and Responsibilities
- You confirm that You are of legal age and have the mental capacity to enter into this agreement.
- You acknowledge the risk of losing money when using our services and accept full responsibility for any losses.
- You agree to follow all the rules and instructions related to the games on this site.
- Your participation on our site is entirely at Your discretion and risk.
- By using our services, You affirm that You do not find them offensive, objectionable, or inappropriate in any way.
- You are responsible for any taxes applicable to Your winnings.
- You understand that we cannot provide legal advice, and it is Your responsibility to comply with all applicable laws governing Your activities.
- It is up to You to determine if gambling and using this site is lawful in Your jurisdiction.
- You warrant that You will not use Your account, nor allow any third party to use Your account, for any illegal activities, and that no funds deposited into Your account are derived from illegal sources.
- You are solely liable for any losses, liabilities, or damages resulting from illegal activities and agree to indemnify us against such losses.
- You confirm that You will not engage in fraudulent, collusive, fixed, or other illegal activities related to Your or others’ participation in the games.
- You confirm that You have not had a previously terminated or suspended account with us.
- You declare that You are not addicted to gambling and have not notified us of any gambling-related issues.
- All information provided by You during registration is true, accurate, and corresponds to Your name on any payment account used on our site.
- You will only use personal payment methods registered in Your name.
- We are not obligated to verify the accuracy of the details provided by You, but we may act according to these Terms & Conditions if we find discrepancies or that the payment methods do not meet our requirements.
- You will not use funds from cash deposits into Your bank account or from third-party transfers for gambling unless expressly approved by us.
- You confirm that You are registering and operating the account solely for Your personal enjoyment.
- You confirm that You are not acting under the instruction or direction of another person and that You have not registered an account on behalf of another person.
- You will not allow any third party access to Your account or share Your account credentials with others.
- You are fully responsible for the security of Your username and password, and any unauthorized access to Your account resulting from their misuse.
- You warrant that any funds deposited into Your account will be used solely for gaming on this site.
- You agree that our records (and/or those of our third-party providers) shall be the final authority in determining the terms of any games played, wagers placed, and the circumstances surrounding those wagers.
- You understand that bets or wagers are not guaranteed unless You receive a confirmation receipt from us. The wager will only be valid when You receive confirmation of the details and that the wager has been accepted.
4. User Accounts – Registration and Access at b Casino
Before engaging in real-money gaming on this site, You must register an account and select a username and password. It is Your responsibility to keep these details secure and confidential. We are not liable if You forget or misplace these details, or for any losses incurred due to unauthorized third-party access to Your account.
During registration, You will be required to provide valid identification, address, contact email, and phone number, among other details. The information You provide must be accurate, complete, and up-to-date. If false, inaccurate, or incomplete information is provided, we reserve the right to reject or cancel Your registration and account.
You are only allowed to register one account on this site. If multiple accounts are detected, we may cancel all associated accounts and transactions if we suspect fraudulent intent. You must register Your account personally and are not permitted to create more than one account. Only one account per person, household, family, address, email address, payment method, device, or shared environment (e.g., library, workplace, school) is allowed. Withdrawals from duplicate accounts will be considered unauthorized and will not be processed.
5. Verifications
We conduct “Know Your Customer” (KYC) procedures on all players who deposit on our site. We reserve the right to verify all information related to Your account at any time, including personal details, address, contact information, deposit and withdrawal methods, etc. These verifications may be conducted electronically through third-party databases, by phone, or by requesting documentation. We will verify Your identity upon cumulative withdrawals of NZD 4,000.
As part of this process, we may request documentation such as Photo ID, proof of address, proof of ownership of payment methods, etc. If required, documents must be provided within seven days of the request. Failure to provide the necessary documentation, or providing false or misleading documentation, may result in the termination of Your account and the forfeiture of all winnings and account balances.
We may verify Your address, phone, email, and other details using various methods, including postal mail, email, phone calls, or live chat. If any verification attempt fails, or if You do not provide the requested documentation, Your account may be suspended and winnings withheld.
If we find that the documents provided are false or misleading, or if they have been tampered with, Your account may be terminated, any balance voided, and no refunds will be provided. If You redact information from documents, it must be done clearly and evidently, or it may be considered tampering.
As part of our Source of Funds/Wealth checks, we may request that You provide documentation such as salary slips, bank statements, or other relevant documents to verify the source of funds used for gambling. We may also inquire about and request evidence relating to the nature of third-party transfers into Your account.
You must ensure that Your account information is kept up to date. If Your details change, You must update us and provide proof of the new details. Failure to inform us of changes before verification attempts may result in account suspension and the withholding of funds.
We reserve the right to conduct credit checks and verify the financial solvency of all users using third-party credit agencies. If a user is found to be insolvent, we may terminate their account and prohibit them from opening another account with us.
If verification attempts fail, or if requested documentation is not provided, Your account may be suspended, and funds frozen until verification is completed.
6. User Funds
During registration, You will select Your preferred account currency. If You wish to change the account currency, You must contact our support team. We reserve the right to limit the available currencies to match the currency of the payment method used. All currency conversions will be calculated based on prevailing exchange rates.
You are responsible for depositing only funds that are legitimate, properly acquired, and belong to You. We reserve the right to request proof of funds, and if necessary, we may block Your account until verification is completed.
All deposits must be wagered at least once before they can be withdrawn unless otherwise specified in the promotional terms. Deposits are credited to Your account balance and are visible once the funds are cleared in our system.
If a deposit fails, it will not be credited to Your balance, and You must provide alternative payment to continue playing. Failed deposits may be blocked or reversed by the payment provider.
We do not provide interest on player balances.
7. Responsible Gaming – Self-Exclusion
Responsible gaming is a priority. If You believe You have a gambling problem, we encourage You to contact us immediately. We offer various self-exclusion tools, including deposit limits, wagering limits, and cool-off periods. To apply any of these tools to Your account, You must contact support via live chat or email.
If You wish to self-exclude from our site, You must notify us in writing or through live chat. Once the self-exclusion is applied, You will not be able to log in, place wagers, deposit, or make withdrawals until the exclusion period ends.
Self-exclusion is irreversible until the exclusion period has expired. During the self-exclusion period, any balance remaining in Your account will be refunded via the original deposit method.
You acknowledge that we are not liable if You attempt to circumvent our self-exclusion measures. Any winnings accumulated during an attempted self-exclusion will be void.
We reserve the right to terminate or suspend Your account if we suspect problem gambling or if You have previously self-excluded from gambling.
If Your account is self-excluded, You are responsible for contacting other operators to self-exclude as well.
8. Promotions and Bonuses at bCasino in NZ
All promotions and bonuses offered on our site are subject to specific terms and conditions, which will be clearly stated in the promotional material. Before participating in any promotion, You must read and accept the relevant terms and conditions.
Bonuses are credited to Your account only after the completion of qualifying criteria. All bonuses have an expiration date, and unused bonuses will be removed from Your account after the specified period.
Bonuses and promotions may have wagering requirements that must be met before any associated winnings can be withdrawn. Wagering requirements will be specified in the promotional terms.
Any attempt to abuse bonuses, including but not limited to using multiple accounts, providing false information, or colluding with other players, will result in the forfeiture of the bonus and any associated winnings.
We reserve the right to modify or cancel any promotion at our discretion. If a promotion is canceled, all bonuses and related winnings will be forfeited unless otherwise stated in the cancellation notice.
9. Breach of Terms & Conditions
If we suspect that You have violated any provision of these Terms & Conditions, we reserve the right to terminate Your account and withhold any winnings. You will be notified via email if we take such action. If we determine that any illegal activity has occurred, we will report it to the relevant authorities.
We reserve the right to seek legal action against any individual who breaches these Terms & Conditions, including but not limited to fraud, money laundering, or any other illegal activity.
If You breach these Terms & Conditions, You are responsible for any losses, liabilities, or damages incurred by us. You agree to indemnify and hold us harmless from any claims, actions, damages, or losses arising from Your breach.
In the event of a breach, we may freeze or close Your account, cancel any pending bets, and void any winnings.
10. Dispute Resolution
If You have a dispute regarding the outcome of a game or any other matter related to our services, You must submit Your complaint in writing within seven days of the incident. We will review Your complaint and respond within 14 days.
If You are not satisfied with our resolution, You may escalate the dispute to the relevant licensing authority or an alternative dispute resolution (ADR) body.
Our decision regarding the outcome of a game is final. We reserve the right to withhold any winnings if we suspect fraud or other illegal activity.
11. Limitation of Liability at bCasino Online
We are not liable for any losses, damages, or injuries arising from the use of our site, including but not limited to loss of data, loss of profits, or any other consequential, incidental, or punitive damages.
Our liability to You is limited to the amount of funds in Your account at the time of the dispute.
We are not liable for any losses resulting from interruptions in service, including but not limited to server outages, technical failures, or other issues beyond our control.
12. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and other material, is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.
13. Miscellaneous
These Terms & Conditions constitute the entire agreement between You and us regarding Your use of our site. Any previous agreements, whether oral or written, are superseded by these Terms & Conditions.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect.
We reserve the right to assign or transfer our rights and obligations under these Terms & Conditions to a third party.
14. Governing Law
These Terms & Conditions are governed by the laws of Malta, without regard to its conflict of law principles. Any disputes arising from these Terms & Conditions will be resolved in the courts of Malta.